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Senior Entertainment Travel Consultant (Hybrid)

Trabajar de agente de centro de atención al cliente en España

Clasificación del trabajo: Personal de apoyo administrativo › Empleados en trato directo con el público › Empleados de servicios de información al cliente › Empleados de centros de llamadas › agente de centro de atención al cliente.

Descripción de la oferta de trabajo:

Senior Entertainment Travel Consultant (Hybrid)

Full time, hybrid, based in Barcelona

Rotational shifts (afternoon, evening and weekends)

Lights, Camera, and Action! Are you passionate about television and film? This is a fantastic opportunity for experienced Travel Agent who wants to step into the Media & Entertainment world of travel! BCD Media & Entertainment works with the world’s most successful and influential companies in the entertainment industry. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. Read on and have an audition with us today!

As a Senior Entertainment Travel Consultant, you will:

Provide travel-related information, and pro-actively suggest additional services to enhance the customers travel experience

Offer expert advice and consultation to our travelers, including detailed travel information, itineraries and potentially suggesting upgrades and additional services that align with the customer’s needs

Expertly use the appropriate the BCD Travel tools and systems to complete requests

Search and confirm travel reservations for the customer

About you:

Extensive experience in the travel industry

Solid working knowledge of the travel policies, procedures, and processes

Knowledgeable of travel industry systems Sabre (preferred) or Amadeus

Strong verbal and written communication skills in English

Proven ability to handle multiple priorities simultaneously

Ability to work independently, exercising discretion and judgment

High level of self-reliance and decision-making ability

Demonstrated professional customer service skills

About us

We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice!

BCD help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves.

Learn more about BCD Travel.

Website – https://www.bcdtravel.com/media-entertainment/

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

Flexible working hours and work-from-home or remote opportunities

Opportunities to grow your skillset and career

Generous vacation days so you can rest and recharge

A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools

Travel industry professional perks and discounts

An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

Required language: English

País del trabajo: España.

Número de puestos: 1.

Empleador: Jobs Europe AB.

Instrucciones para solicitar:

Oferta de trabajo obtenida del portal Eures, con fecha 25 de Abril de 2024, y con identificador de la vacante:28743253.

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